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Innovating products with a customer (Microsoft Dynamics partner) in mind

Listening to our customers – Microsoft Dynamics partners - and acting on their feedback is an integral part of 1ClickFactory’s service development process. At 1ClickFactory we apply a structured process for listening to our partners (through annual partner satisfaction surveys, front-line people, feedback from the website, and other channels), work with their insights, and most importantly - act on them.

Is the upgrade to Microsoft Dynamics 365 Business Central SaaS more expensive than on-premises?

When choosing between the upgrade to Microsoft Dynamics 365 Business Central SaaS and On-Premises, cost is often a deciding factor.  At first, the initial costs of the upgrade to Dynamics 365 Business Central SaaS seem more expensive than On-Premises. But when considering all upgrade costs that flood in year-over-year, it becomes clear that the alternatives are not cheaper in the long run. In this blog post, I briefly overview the overall costs of upgrading to Dynamics 365 Business Central SaaS vs. On-Premises based on the demo 1ClickFactory prices, with the aim to show the whole picture.

5 proven sales techniques to convince customers in the CEE Market to move to Dynamics 365 Finance & Supply Chain Management

1ClickFactory’s approach has always been clear: Dynamics Partners should move their customers to the newest versions of Dynamics 365 Finance & Supply Chain Management. However, this is not only because it is good for your customers, it is also good for you as Dynamics Partners. And this is especially true today with the enormous growth in the CEE market. In this blog post, we’re going to take a dive deep into how Dynamics Partners in the CEE market can catch the momentum and get the most out of the possibilities the market has to offer.

The options for moving Microsoft Dynamics NAV/Dynamics 365 Business Central solutions to the Cloud

Many Microsoft Dynamics Partners have already accepted the fact that the world is moving towards the Cloud. As the migration increases, Microsoft Dynamics Partners are looking for ways to adopt a new Software-as-a-Service (SaaS) model. However, migrating customers into a SaaS model might not always be straightforward and easy due to current SaaS model limitations or your readiness to support a customer solution directly on SaaS. Continue reading to learn more about it.

How do the new Microsoft regulations have an impact on your Direct Bill partnership?

If you are a CSP Direct Bill Partner, you may need to find a CSP Indirect provider due to the new performance regulations announced by Microsoft, which are effective as of January 2021. We understand that this change may have been unexpected for many. However, moving from a Direct to an Indirect partnership doesn’t necessarily mean big changes for you as an organization, on the contrary, it may just turn out to be for the best! Read on to find out more about it.

Here’s what you need to know if you're considering adding Microsoft Power Platform to your business

Given that adding the Power Platform, a low-code development platform, to the product portfolio is a completely different business for a typical Dynamics and Modern Workplace Partner, there is a confusion in the market on the best approach to take. How do you build the Power Platform competence? How do you market the Power Platform? Where is the opportunity for us, as a Dynamics and Modern Workplace Partner?

An Unpredictable Year and What it Means for 2021

I was reading back over my predictions for 2020 from last year’s Christmas/New Year blog. Boy was I wrong 😊 (see blog from last year here), but then again, I think most people could not have predicted all that has happened in 2020. 2020 has been the most difficult year to navigate in my professional career, but thankfully, it has not been all bad.

Is it Time to Take your Microsoft Dynamics 365 ERP Online?

We’ve seen lots of businesses adapting to 2020 challenges by going online, either by migrating physical marketplaces to e-commerce solutions or by making their data accessible and more reachable through web solutions. Therefore, it’s a good time for Enterprise Resource Planning (ERP) (e.g. Microsoft Dynamics NAV/ Dynamics 365 Business Central) system owners to consider whether they want to be more integrated and visible on the web. Is it time to take your Microsoft Dynamics 365 ERP online?

How to Stay up to Date with Dynamics 365 Finance & Supply Chain Management and Why it Matters

Transitioning to Microsoft Dynamics 365 Finance and Supply Chain Management from an older version makes your customer’s life easier as they no longer need to worry about the potential major upgrades anymore. Plus, customers receive the latest and greatest features and get expert support provided by Microsoft. However, after you deploy a customer on Dynamics 365 Finance and Supply Chain Management, every 6 weeks, automatic service updates are rolled out. Read this blog post to learn how to stay up to date.

When Does it Make Sense to Wait and Upgrade to Dynamics 365 Business Central SaaS LATER?

In our previous blog post, we explained when you should choose to upgrade to Dynamics 365 Business Central SaaS NOW. But more often than not, it is a complicated process. You may experience various limitations which prevent you from upgrading. To resolve some of these limitations sometimes the answer is to wait and eventually these issues disappear with technological progress. Read the full blog post to learn examples of such limitations.