In the new buying paradigm in the small- and medium-sized business space, customers are looking for an out-of-the-box, ready-to-use ERP solution with few customizations. They are even willing to adjust their needs to accommodate the solution from the ERP vendor. In return, they expect low start-up and maintenance costs. In other words, customers are not looking for a complex solution (like a Ferrari); instead, they want a solution with the best ROI (like an economy class car). For these customers, less is more.