How to Retain Your BREP Lapsed NAV Customers

Microsoft has discontinued support for Dynamics NAV 2009 and earlier versions. This move pushed many customers to upgrade their Dynamics NAV solutions and rethink strategies for ongoing solution maintenance. However, there are a number of customers that have lapsed from Business Ready Enhancement Plans (BREP) and lost the opportunity for future upgrades and solution maintenance from Microsoft. From a partner’s perspective, such customers are at the highest risk of being lost.

In this blog post, I’ll shed light on this outdated and unsupported customer issue, as well as provide you with strategies to retain your BREP lapsed customers.

Upgrade to NAV 2015: How RapidStart Will Change Your Upgrade Journey

Microsoft has made it easier to move from version-to-version for Dynamics NAV customers and their Partners. Upgrades have become much simpler and more affordable for customers with RapidStart Upgrade Tools released with NAV 2015, shipping important features more frequently having a minimum impact on the existing solution and the introduction of the cumulative updates option that doesn’t require the installation of each service pack for every cumulative update.

When the Upgrade Subscription Service is added to these improvements, it becomes much easier for customers to keep their ERP on the latest version and enjoy benefits that the newest technology provides. 

In this series of blog posts, we would like to share our insights on new merge and data migration possibilities introduced with RapidStart Upgrade Tools and Powershell, explaining how it will effect upgrades for Dynamics Partners and their customers.

Don’t Marry Your AX Business Profitability with Your Resource Capacity

Strategies To Expand & Accelerate Your Dynamics AX Business

Does your Microsoft Dynamics AX business face the problem of: (1) Capacity constraints, lacking dedicated resources OR (2) Low efficiency and profitability on projects?

You are not alone. These problems are common among Microsoft Dynamics AX Partners and can severely impact your business.

How Long It Takes To Become Certified (CfMD) for Microsoft Dynamics NAV?

One of the first questions we receive from partners considering their solutions certification for Microsoft Dynamics (CfMD) is how much time should be planned for certification? In this post, I’ll share our experience working on a number of partner assisted in CfMD certification projects to help you give insight into the typical timeline and process.

What Drives Customers Demand for Upgrades

Communicating the value of a Dynamics upgrade to your end-customer can feel like a harder sell than the sale of the original of the system.  In fact, there are many motivations and events that can drive the need for an upgrade, you just have to be able to detect these buying signals to quickly turn them into upgrade sales. Well, what drives demand for an upgrade?