Watching time: 61 minutes
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In the past, Microsoft Dynamics Partners relied heavily on technical experts during the sales process. And, you could even say that the sales process was rather straightforward: you knew the solution like the back of your hand, you included your best technical expert to deliver a very comprehensive product demonstration for the customer, and… you expected the deal to be yours.
But it doesn’t work this way any longer. The more advanced the Microsoft Dynamics 365 technology gets, the deeper you dive trying to understand how different pieces of the technology fall together and the more lost you feel. Given this, it is getting more and more difficult to rely on the same strategy that you successfully counted on for years. The innovative technology that is Dynamics 365, incorporates AI behind the scenes and requires an innovative selling process.
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