Service

Benefit

How to request the benefit

Value for a Partner

Program Partner Status & Eligible Benefits

Click to Future Partner (All-Star)

Click to Future Partner (Rising Star)

Upgrade and development for Dynamics NAV/365 Business Central services

One additional month of warranty for delivered fixed price projects.

No actions from a partner are needed. Warranty terms will be applied automatically and adjusted in future agreements respectively.

Please note: As we have a special campaign (to minimize the Covid-19 effect for businesses of our partners) running currently, under which we grant one additional month of warranty for projects which warranty date ends before August 31, 2020, a further additional month of warranty (as an object of the Partner Loyalty & Appreciation Program) will not be applied for the mentioned projects.

More time and flexibility to test your solution.

Yes

Yes

Free of charge access to a demo environment of the latest standard Dynamics 365 Business Central version, provisioned on Microsoft Azure, which includes customer data migration from Microsoft Dynamics NAV 2015 (and later versions). A demo environment is valid for a 30-day period after a partner requests to create a demo environment.

Conditions:

Two demo environments (free of charge) per partner per program year.

Follow the instructions provided in the service page to request the service through 1ClickFactory portals.

A valuable presales asset to enable your customers to explore Microsoft Dynamics 365 Business Central on Azure with real customers’ standard data.

Yes

-

Priority response to partner support tickets (no later than 24 hours during business days).

No actions from a partner are needed. Support terms will be applied automatically and adjusted in future agreements respectively.

Priority response to support tickets.

Yes

-

Self-Provisioning for Dynamics NAV/Business Central on Azure

50% refund for the cost of the first year of ONE partner-dedicated datacenter for Dynamics NAV/Business Central on Azure Service.

A minimal commitment for a partner to purchase a dedicated datacenter is one year.

Please email us at service@1clickfactory.com with a short note that you would like to request this service.

Enables Microsoft revenue recognition for Azure and enables partners to qualify for Microsoft competencies and incentives.

Yes

Yes

Upgrade and development for Dynamics AX/365 Finance & Supply Chain Management services

One additional month of warranty for delivered fixed price projects.

No actions from a partner are needed. Warranty terms will be applied automatically and adjusted in future agreements respectively.

Please note: As we have a special campaign (to minimize the Covid-19 effect for businesses of our partners) running currently, under which we grant one additional month of warranty for projects which warranty date ends before August 31, 2020, a further additional month of warranty (as an object of the Partner Loyalty & Appreciation Program) will not be applied for the mentioned projects.

More time and flexibility to test your solution.

Yes

Yes

100% refund of BestPath Assessment workshop cost if a partner executes the assessed project of transitioning to Dynamics AX/365 Finance & Supply Chain Management with 1ClickFactory.

Please email us at service@1clickfactory.com with a short note that you would like to request this service.

This saves the cost of extensive analysis work (BestPath Assessment workshop).

Yes

Yes

Priority response to partner support tickets (no later than 24 hours during business days).

Please email us at service@1clickfactory.com with a short note that you would like to request this service.

Priority response to support tickets.

Yes

-

Customer data migration from Dynamics AX 2012 and later versions to the latest Dynamics 365 Finance & Supply Chain Management version DEMO environment on Azure.

Conditions:

Two data migration services (free of charge) per partner per program year.

Cost for hosting services on Microsoft Azure is at the partner’s expense.

Please email us at service@1clickfactory.com with a short note that you would like to request this service.

A valuable presales asset to enable your customers to explore the latest Microsoft Dynamics 365 Finance and Operations version on Azure with real customers’ standard data.

Yes

-

One free of charge on-site or online workshop in the Dynamics AX/365 Finance & Supply Chain Management area (a few workshop options are provided for a partner to select from).

Training duration:

Onsite training - 2 days
Online training - 2 sessions x 4 hours

Conditions:

Travel and accommodation costs are at the expense of the partner for onsite training sessions.

Please email us at service@1clickfactory.com with a short note that you would like to request this service.

To support a partner during the presales process.

Yes

-

Non service related

Additional exposure of the program partner’s name and logo on the “Click to Future” partners’ directory on the 1ClickFactory website.

If you would like this exposure, please send a high-resolution version of your logo to marketing@1clickfactory.com.

This is an additional reference point for your customers to showcase your commitment to their success.

Yes

Yes

“Click to Future” partner digital badge.

Program partners should have received the badge together with an invitation email to join the program.

Sign of appreciation and recognition.

Yes

Yes

Planting of 40 trees in the Amazon rainforest in the name of a program partner, plus a digital certificate in a partner’s name.

Program partners should have received the tree planting certificate together with an invitation email to join the program.

This is a symbolic action illustrating our shared values and contributing to the protection of nature and our future.

Yes

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