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UPGRADE |
As a Microsoft appointed Upgrade Service Center, we work on mastering the upgrade methodologies and tools that decrease the complexity and increase the efficiency of upgrade projects. We deliver both standard and optimized upgrade services from any version to any version of a Microsoft Dynamics solution. The innovative optimized upgrade concept that we have developed allows for a more intelligent approach to evaluating the future costs of maintaining highly customized solutions. A unique part of our offering is that we deliver upgrades on a yearly subscription model ,ensuring a low and predictable cost for keeping your solution on the latest version of the Microsoft Dynamics Platform. By partnering with the 1ClickFactory Upgrade Service Center, you can accelerate your upgrade business by leveraging the benefits not only from your upgrade capacity increase and high productive upgrade service but also by building your in-house upgrade expertise in the technical or upgrade sales workshops provided by 1ClickFactory. 1ClickFactory works exclusively through Microsoft Dynamics partners to ensure that there are no channel conflicts and our partners remain the owner and primary contact for their customers. |
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CORE DEVELOPMENT |
Our CORE Development services are based on proven, global experience from working on international projects and standardized methodologies for development and documentation.
We base the specification documentation on use cases that ensures that our development teams have the right information to develop the solution. Our development is carried out according to Microsoft Dynamics Development Guidelines and the user and technical documentation we deliver with the solution is consistent high. In order to provide solutions that can easily be upgraded in the future, we minimize interference with the standard application from Microsoft. We call this approach the 1ClickFactory LightTouch application development method, which also allows for us to provide upgrades as a subscription service (see upgrade services). |
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LOCALIZATION |
Our Localization services are based on our access to all Microsoft Dynamics NAV, AX and CRM versions, including all language versions, and a pool of development and external translation resources to deliver software services globally and in any language. Our methodology includes building vocabulary lists for consistent translation of language layers and implementation of local functionality to ensure compliance with local laws and regulations. We also provide an analysis of the local functionality that is needed for a new market for you to make the decision on whether to invest in or not in development of that functionality. |
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PROJECT MANAGEMENT |
To help Microsoft Dynamics partners to make their project management practice more effective 1ClickFactory provides them with the Project Management service for Microsoft Dynamics implementation projects. 1ClickFactory Project Management services are based on a global experience and proven project management methodologies. In order to deliver Microsoft Dynamics solutions implementation projects on-time, on-budget and at a high quality 1ClickFactory Project Managers use Microsoft Dynamics Sure Step standardized methodology. |
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SUPPORT |
The 1ClickFactory Support Service is structured for Customer support on behalf of the partner and Partner support. The service includes operational and technical assistance to resolve warranty and non-warranty issues of partner solutions, especially in cases where 1ClickFactory has been a part of developing the partner solutions, as well as providing consulting services for the end-customers. |
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ISV SERVICES |
1ClickFactory provides end-to-end development services for Microsoft Dynamics ISVs that are looking for a more efficient, flexible and predictable way to manage their development costs and resources and a solution for keeping their applications upgraded to the latest version of the Microsoft Dynamics platform. |